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We can put your company's specific crisis guidelines & procedures on your team members' PDA's. The moment a crisis occurs, each person can call up the steps he or she should follow - without having to remember what to do or having to rush back to the office and find a crisis manual.



First, take our online preparedness questionnaire. It will give you a better sense of your preparedness level and of the issues that need to be addressed. Then, contact us to find out how we can help:









We will help you develop a structure that works best for your organization, crossing corporate, business unit, and departmental lines. You cannot build an effective crisis plan on just one or two aspects of crisis management.

Think about it. At best, the following individual approaches are incomplete. At worst, they will conflict with each other and even exacerbate the crisis.




We provide crisis preparation services for leading organizations across the country.

KeySpan EnergyHome Depot
US Postal ServiceKerr-McGee Corporation
SunTrust BankRandstad
McKee FoodsChubb Insurance
Owens-CorningLiberty Mutual
The Weather ChannelGoodyear
State of MaineGeneral Mills
Starbuck'sAlliance Data Systems
Cisco SystemsLincoln Financial Group
Abbott LaboratoriesRoss
Commercial Federal BankTCF Bank
Target Corporation
Identify the risks. By conducting studies such as a Foreseeable Risk or Business Impact Analysis, and reviewing your existing plans, we can determine which factors pose the greatest threats to your organization.
Mobilize your planning team. Based on the analysis, we organize and mobilize a Crisis Planning Committee to oversee your crisis planning and implementation.
Develop the plan. CMI can help you develop the plans to protect your core assets, from Business Continuity through the fully integrated Crisis Management Plan.
Prepare your people. We provide training and simulations for your teams, crisis leadership coaching for your corporate leaders, and seminars for your managers and employees.
an organization chart of team members and responsibilities
resources required to protect the organization
activation criteria and communication tools to notify team members and stakeholders
controls that match your organization's budget, timing, and cultural requirements
flexible system to manage a range of critical incidents
strategic leadership guidelines, tactical and operational recommendations of best
practices
guidelines for organizing and managing your Crisis Control Center
attorneys focus their efforts on liability and compliance issues.
business continuity planners concentrate on stability of operations.
IT people are concerned with protecting data and systems.
media specialists address the public relations aspect of a crisis.
emergency responders focus on the immediate need to save lives and property.
security managers protect physical assets and people.
mental health professionals and EAPs emphasize counseling.